> For the complete documentation index, see [llms.txt](https://hdsd.vdsc.com.vn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hdsd.vdsc.com.vn/en/faqs-frequently-asked-questions.md).

# FAQs - Frequently asked questions

<table data-card-size="large" data-view="cards" data-full-width="false"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><img src="/files/QUOAMmXj4dc9kvt8OSI5" alt="" data-size="line"> <strong>How to register for Smart OTP?</strong></td><td><a href="/pages/4rTY3I5LutOUBJdfwOH4">/pages/4rTY3I5LutOUBJdfwOH4</a></td></tr><tr><td><img src="/files/lDM5L6QAhZYgDQo2hFzk" alt="" data-size="line"> <strong>I want to deposit money into securities account, what should I do?</strong></td><td><a href="/pages/fFt868c1ikX3MyHxs9XO">/pages/fFt868c1ikX3MyHxs9XO</a></td></tr><tr><td><img src="/files/2gHkmPLri1NxkON9mf5E" alt="" data-size="line"> <strong>How can I change my password?</strong></td><td><a href="/pages/62XT1oReJ8CcpzhnYr0f">/pages/62XT1oReJ8CcpzhnYr0f</a></td></tr><tr><td><img src="/files/RLC7b7dzIv95J4qnThVI" alt="" data-size="line"> <strong>I want to withdraw money out of my account, please kindly instruct me on how to do?</strong></td><td><a href="/pages/rKFkLLeK93jPDBZE2ODk">/pages/rKFkLLeK93jPDBZE2ODk</a></td></tr><tr><td><img src="/files/KpGRSLpekjQWK1FGTmum" alt="" data-size="line"> <strong>Where can I find information on additional rights arising from each stock ticket?</strong></td><td><a href="/pages/7cgSalKkny0wTUTTceFd">/pages/7cgSalKkny0wTUTTceFd</a></td></tr><tr><td><img src="/files/qRx90gFmMIsyZAoozK1Q" alt="" data-size="line"> <strong>Where can I look up my current arising balance and daily loan interest?</strong></td><td><a href="/pages/18hTIjAxONzk6fGcnQbw">/pages/18hTIjAxONzk6fGcnQbw</a></td></tr><tr><td><img src="/files/ABBLM19QGP2AeI3dSUM0" alt="" data-size="line"> <strong>How do I remove a ticker symbol in the watchlist?</strong></td><td><a href="/pages/MASSQjwaCbfw3Dx6ko9o">/pages/MASSQjwaCbfw3Dx6ko9o</a></td></tr><tr><td><img src="/files/7thvAz1ogs3OLnCuftNm" alt="" data-size="line"> <strong>How can I change my display mode?</strong></td><td><a href="/pages/6kfRDAueOiE2g3zGqJGD">/pages/6kfRDAueOiE2g3zGqJGD</a></td></tr><tr><td><img src="/files/ipSCsLplFGnIrimuBEak" alt="" data-size="line"> <strong>Guide me to look up my order history</strong></td><td><a href="/pages/CyrUpr953gmeaX7Zw33j">/pages/CyrUpr953gmeaX7Zw33j</a></td></tr><tr><td><img src="/files/VvUSSISKukUcvmwH3hwh" alt="" data-size="line"> <strong>I want to view my trading account statement, what should I do?</strong></td><td><a href="/pages/k6sMlCvxiwrU77BDhYl1">/pages/k6sMlCvxiwrU77BDhYl1</a></td></tr><tr><td><img src="/files/Zi2y7Of9XXyr4wgdG7h7" alt="" data-size="line"> <strong>I want to register for biometrics, what do I do?</strong></td><td><a href="/pages/LZHWZQmRrivNkAVO6eEk">/pages/LZHWZQmRrivNkAVO6eEk</a></td></tr><tr><td><img src="/files/fddnfbT1kXmRTiY7C4Oz" alt="" data-size="line"> <strong>Guide me to join Referral Program</strong></td><td><a href="/pages/3tGaZiuWjl2ztouRzMfA">/pages/3tGaZiuWjl2ztouRzMfA</a></td></tr><tr><td><img src="/files/LLoU68QgGb5ncJmUWNAq" alt="" data-size="line"> <strong>When I confirm Smart OTP then an error appears: " Authentication information is invalid, please try again.". What should I do?</strong></td><td><a href="/pages/FP2kxQLyAuLKUPJnWe6p">/pages/FP2kxQLyAuLKUPJnWe6p</a></td></tr><tr><td><img src="/files/Ne5tU7Qfr1sl0E0FHFvp" alt="" data-size="line"> <strong>How to fix when system appear notification " Connection to server timed out. Please try again later.”</strong></td><td><a href="/pages/IqEeD9IfXBoKwdiQvtnc">/pages/IqEeD9IfXBoKwdiQvtnc</a></td></tr><tr><td><img src="/files/RoBHXMUxQpv84H3bGQgo" alt="" data-size="line"> <strong>I forgot my log-in password, how can I get it back?</strong></td><td><a href="/pages/NZzNALUFRn2K9DMqLYnw">/pages/NZzNALUFRn2K9DMqLYnw</a></td></tr></tbody></table>


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