# 13. An error appears: " Authentication information is invalid, please try again." What should I do?

You access your phone's settings to check if automatic date and time are enabled.&#x20;

(How to check for iOS and Android operating systems: [Instruction link)](https://dangvu.vn/huong-dan-cai-dat-ngay-gio-cho-dien-thoai-android-va-ios)&#x20;