📴Instructions for turning off Accessibility

What is accessibility permission?

A features to support users with limited ability to hear, see, read,..to help them device more easily.

What risk might accessibility permissions pose?

This permission on Android devices can pose a risk of remote access hijacking and financial loss to customers.

What causes the risk?

Fraudsters instruct customers to click on links or download applications containing malicious code. These applications may be applications impersonating reputable agencies/organizations such as tax, insurance, etc. After installing on a device running the Android operating system, the application will request Accessibility permission (Accessibility). accessibility). If the customer accepts permission for the fake application, the facility will be monitored and all information on the phone will be collected, including security information related to Digital Banking services (such as personal information). login, password, PIN, OTP/ Smart OTP,...). Then, the crooks will monitor the activities on the customer's device to remotely control (usually when the customer does not pay attention to the phone at night) and execute money transfer orders on the customer's phone. client.

Customer recommendation

• Do not click on strange links that cannot authenticate the source

• Do not install apps outside the official Play store

• Immediately change Username/Password/Safekey PIN if you suspect your phone is being tracked (due to installing an application with Accessibility permission)

• Review the applications on your phone that are granted Accessibility permission and turn off this permission if necessary (see instructions for turning off accessibility permission on different device lines below)

Instructions for turning off accessibility permissions

• Each company has different ways to activate and deactivate accessibility permissions. Please select the cell phone company you are using and follow the instructions.

• The below instructions use Auto Clicker app as a sample.